I had my eyelids lifted and then looked at my neck and thought it looked awful n noticed my chest area was really really lined so found this little gadget and after 2 days of using it, my chest area was so much better. After 7 days, I'm escatic. The lines are definitely less pronounced and I'm so happy. My chin is definitely less turkey like too. The serum is very very runny and i had to ask current beauty if this was right. Yes it is. You also have to learn to use a very small amount of cream. I am very very happy with this item and would recommend to anyone who, like me, was a bit dubious about whether it actually works.